This is entirely Surge's fault. Surge buys and resells computing resources. If you're part of a Matryoshka doll of platform providers, your plan has to be to take down content at the first request of your provider and to put it back afterwards. The other option is to have your entire site get banned.
Both Google and Amazon have had situations where their entire worldwide properties have been shut down in various countries because of a single piece of content hosted on their platforms that they refused to take down.
Surge is expecting special treatment that not even Google and Amazon get by not taking the content down immediately and complaining about a larger shutdown. "Due Process" doesn't come into play at all.