That said, since the average owner of a Rolex knows nothing about Watch Repair/Servicing; Rolex decided to make getting parts a pain. Essentially, Rolex wants you to send the watch to the factory for service, and repair. At factory prices.
They claim it's for quality assurance, but I feel it's just a money grab.
I wish these better watch companies didn't decide to do this. A lot of you will be buying your first nice watch. Remember, since you can't call the factory and even order a gasket; Do you really own the watch?
This will mean nothing to a lot of you. It's just a trend I don't like. I guess being American, I'm not comfortable being told what to do?
(Seiko sells parts to the public. And I'm not claiming a Rolex is not overpriced. I would never buy a new one. I'm just claiming they made a good product. A product that doesn't need an upgrade.)