They really lost me with this claim.

I have a hard time believing that anyone that would build such a thing could resist running it on themselves.

I don't know these guys, but if it were me:

Run software on self. It says I'm going to fail. There's a bug in the software! Tweak, tweak. Run software on self. It says I'm going to fail. There's a bug in the software! Tweak, tweak...

At best, they'll have 20/20 hindsight. These guys haven't been to the School of Hard Knocks yet!