I'm surprised that everyone is focusing on the TSA for giving his computer away (awful), but to me, the even more objectionable thing is that THE WOMAN TOOK A RANDOM COMPUTER and just left with it. Any reasonable person would say "that is not mine", or am I being too naive? And, since she didn't do that, there was clearly malice involved, so the police were also clearly in the wrong, saying that it was an accident and not a crime.