Occasionally at really odd times (mostly middle of the night) I'll get a disconnection from service, but that hasn't happened in a long time, and maybe twice in the past 4 months my speed has dropped pretty sharply. But for the latter, when compared to the service I've gotten the entire time, it's just a blip.
The customer service is absolutely awful though, unless by some odd luck I can get forwarded to their corporate offices in the US.
I've found that my Comcast connection here in San Francisco fairly reliably drops for a few minutes every day at around 2-3 am. Then it comes back and works find again. I've thought about calling them about this before, but I'm not sure that I want to spend a couple hours on the phone convincing them it's a real issue.
I'm in the same boat as you where making the phone call feels like a huge hassle. But it's interesting seeing a few other people with this same problem, maybe I should call them after all.
Given the timeframe, it sounds like some sort of maintenance is scheduled around that time- during "off-peak" hours.
When I've called about it they say they can't send a tech out at night to test, so nothing has ever officially be done about it.
Sounds like more of a systematic issue though if you're seeing the same thing in SF (I'm in San Jose). But like I said, it's probably been a couple months at least since the last time I had that issue, or noticed it.
THAT'S HOW DNS WORKS.
i'm talking about ownership, not the fucking http protocol.
I'm not sure why, on a site called Hacker News, that you're surprised on being called out for a technically imprecise statement. Instead of digging in your heels with bogus justifications that you're rightfully being downvoted into oblivion over, why not thank those who replied and offered a more technically accurate explanation?
LET ME ASK YOU THIS: even if it were refering to an http redirect, who REALLY has control of where slow.com redirects to? the guy who owns the domain. he can point it to any server or cname he wants, and then, maybe redirect browsers somewhere else, or just serve whatever content he wants. it could change day to fucking day, or hour to hour.
_because that's how dns works_
this entire thread is ridiculous. this is called 'pedantry', is usually misguided, and it very rarely leads anywhere productive. but you knew that, since you seem to be an expert in it.
And now I shall stop feeding the trolls.
Also, next time everyone seems to misunderstand what you're saying, try to consider that you might not be saying the right thing.