I asked the same question in a thread about Convox a few months ago (
https://news.ycombinator.com/item?id=10796165). Their reply from that thread might help:
nzoschke 134 days ago
> Thanks for your question. A much more thorough pricing page is in the works.
> The most straightforward model, and where we are already making some money, is running a Convox as a managed service.
> In this setup you and your team get Convox API keys. Convox installs, runs and updates everything for you in our accounts. You get a monthly bill that's your AWS resource costs plus a percentage to Convox for management.
> We will be tweaking this model to sell packages so bills are really easy to understand.
> Some other experiments we're doing...
> We sell support packages and professional services for app setup, migration and custom feature development.
> We have a per-seat model for productivity features. Private GitHub repos and Slack integrations are $19 / user / month. There are more closed SaaS tools like this coming.
> Infra is trending to commodity prices industry wide.
> We'll be selling SLAs, support, productivity tools on top of that infra.
> You'll get a cutting edge private platform without hiring and managing your own devops team to build and maintain it.
> Open source users will help grow the user base and make the platform better without us running a freemium platform.