25 metrics from 5 data sources seems... overkill?
SaaS for Saas companies seems to be a hard market, because the SaaS company is likely to just build what they need themself, no?
- one size fits all is very difficult to do. most companies have a critical feature that is unique to them
- the CEO is likely to view this kind of product as 'trivial', without really considering how much engineering effort it will take / they really need that custom feature. so yes they build it themselves.
- very small companies are not comfortable providing 3rd party access to their db
- larger companies want more than this
- the selling cost to companies tends to be high enough that going the low cost / high volume route is difficult, quickly driving you into consulting level prices / a more fully featured & tailored productOnce you have done that, you don't need to diagnose it any more.
Also, I'm not sure how a few pretty charts help me here.