Honestly, this all sounds pretty typical of non-profit organizations. I've been working with various different ones since I was 7. Sometimes as a volunteer, sometimes as an employee, sometimes as an executive, and sometimes as a board member.

I have never seen a functional non-profit. For whatever reason, non-profits seem to attract all kinds of people who are motivated by things I can only describe as "weird." And it's not just at the management levels. Volunteers and employees tend to have an irrational sense of entitlement, as though the mission of the group and the fact that they are in some way devoted to it earns them a right to a voice in the leadership.

But there are also issues with the personalities that the management roles attract, particularly with boards. There are two types of board members: those who are doing the work because they think they should, so they want to get in, make decisions, and get out. Then there are the ones who are passionately invested in "the cause", and the passionate ones are complete wild cards. You never know what you are going to get. Narcissists, martyrs, and drama queens, most often. But sometimes other.

I haven't been following this situation at all, but if I had to make a guess, the truth is somewhere in the middle. Lila was probably doing her honest and straightforward best to deal with a situation that was way over her head and made some mistakes.

The board and other employees are probably a mixed bag of honest, good-heated people trying to make a difference, some complete nutbags, and a lot of people in between.

In many ways, non-profits are like academia. Important and necessary organizations, but extremely disfunctional in the same ways. They tend to be sanctuaries for people who do not really function all that well in public society or companies. The pay stakes are generally lower, so people fight militantly over issues of status and control that seem trivial to the rest of the outside world.