We don't have apps that work offline? Maybe look around more. FFS half of the web apps i use work fine offline.
And claiming that there has been no innovation in the OS space for years is silly. There is plenty of innovation, it's just that people don't like change and will instantly reject something that isn't the same as what they are already using. FFS just look at stuff like the ip command or systemd in linux. People lament that it's the end of days because a command is different exactly because they want to innovate past the constraints of the old systems.
And if we are playing the "What i want is what is best" game...
I much prefer Windows 10 over linux now. It's gotten that nice and i'm tired of constantly fixing stuff on my workstation.
And I much prefer current hangouts to the old google talk plugin. "small", "light"? Did you ever use it. You needed to download and install 2 separate programs to get Google Talk video chat working. Sometimes you'd need to do some port forwarding bullshit just to get it to work.
Now i install chrome and sign in, and within a minute hangouts is installed and working.
Don't want to install chrome? Run it from a browser tab by going to https://hangouts.google.com/
Don't want to make a google account? You can video-chat with guests by sending them a unique link.
All of those things were impossible with the old google talk.