>Apple's brand trades a lot on having extremely well finished products with very polished experiences

I don't fully agree with this. Did you have the first version of the iPhone? No copy and paste? WTF.

Antenna signal dropping because "you're holding it wrong!"? WTF.

The only thing you can hold to the apple brand without any criticism is the industrial design of the packaging and look of their products has been consistent and un-matched.

There are plenty of UX issues that have arisen that take away from the polished experience.

Sure I like their products, but im not deluded to think that they are beyond reproach.