I've been locked out of a droplet and had a friend lose one from a failure without warning. I've switched due to this and the attitude from customer service.
Was working fine for few years before this happened.
What do you use now?
Linode Singapore data centers. Lowest latency for any cloud provider where I live. Been rock solid so far. One time I used Cloudflare for two weeks and had massive service degradation at random times, so not doing that again.