If you believe something has to change, just because it should, then I think you're coming from the wrong place. You have customers that depend on you, your job is to serve them, not some sort of need to invent the next great design revolution.
If you believe something has to change, just because it should, then I think you're coming from the wrong place. You have customers that depend on you, your job is to serve them, not some sort of need to invent the next great design revolution.
On the other hand, UI style and UX naturally improves over time. Compare Windows 95 and Windows 7. There are certainly style and UX changes in the latter that are superior. A lot of people may not like Window's Ribbon interface but I think it was definitely an interesting new design, one which I think will in the long term prove to be better than plain drop down menus.
So I guess I am making the claim that if you are really invested in your product you probably have ideas on how it could be improved and a lot of those ideas are uncertain but deserve time to be attempted.