• First, Facebook tried to mislead it's users into sending emails to TRAI which just said "We support Free Basics".
• After receiving hordes of such emails, TRAI picked on Facebook to communicate with the senders in order to advise them to send emails that contained answers to the consultation. Accordingly, TRAI extended the consultation period by 7 days.
• Facebook responded towards the end of the period that they were unable to reach users. Apparently, they claimed in their letter to TRAI that peoples' support for Free Basics in the emails (somehow) translated to answers to TRAI's questions.
• Facebook claimed that 11 million emails were sent to TRAI through their platform. TRAI says it only received 1.89 million.
• TRAI has declared that it has not received any revised responses.