He thought he could pick on EFF like he does on other carriers. That was his worst move so far.
I honestly thought my tmobile service wasnt bad. They gave me a free router (well lent me) and "signal booster"
The bad? On both of those things, when I went to tmobile store to return them, after about a 30 minute wait they said "You can't return it here, it came from corporate. You have to mail it"
Corporate said "No they should return it to the store."
Went back to the store and the store manager wouldnt accept it because he said when he would send them to corporate they would mark them as unreturned and charge the customer.
Went to another store. Same thing. Said corporate messed up returns.
There seems to be a very big disconnect between Tmobile stores and corporate. So much so that I canceled my service.
T-Mobile's service, where it has coverage, tended to always be really quite good. That said, the thing I think people like about TMo is more about how they treat their customers than how good their network is.
Their Jump upgrade plan is (to my knowledge) the best in the business, and being contract-less is absolutely wonderful.
I didn't always love having T-Mobile as a carrier, but I just about always loved being a T-Mobile customer.
"Only from T-Mobile, our Simple Choice Plan makes it simple for you to stay in touch while you explore the world. Now get unlimited data and texting in 95% of the places you travel most—140+ countries and destinations around the globe. Oh, and calls? They’re just 20 cents a minute."
There's a reason I've used them for 14 years.
Isn't Commnet trying to provide actual cell service at Burning Man? I feel like if you have a company specifically trying to make cell service work in the middle of the desert, with no metal buildings anywhere, it's totally unsurprising that it works.
Which the 7 years prior to jumping over to T-Mobile a year ago has shown me to be an awful thing to have happen to you in life.
At this point I'd rather pay the obscene data fees at Verizon or AT&T before switching back to Sprint, where LTE coverage drops randomly (I actually liked their WiMax network significantly more!), you get text messages two days later, and phone calls to you just never arrive despite ringing and ringing on the caller's end.
I guess audio quality on calls went up?
NV in my region gave a many fold improvement on data performance, voice performance came later (when the NV network launched here - even when done on 80% of the sites - there were still huge dropped call issues, because of the inability to handover between legacy and NV, and because of a lack of meaningful optimizations on the new network)
If you were deployment in 2012 - you must be in Chicago since that was the launch market - Chicago had more problems then the next 4 NV markets combined, huge build quality issues, most of which have been resolved now.
Even then - with NV you didnt see real improvement in most areas until the launch was complete, which took a hell of a long time - 2ish years for Seattle, longer elsewhere.
NV for those not in the know was an forklift upgrade of the sprint network, and involved wholesale replacement of everything from the Antennas to the Switch.
Another nice thing is free roaming in many countries abroad.
I've (ab)used this in Canada and am currently doing so in Asia. As my envious Canadian friend described it, it's like a cellphone super power.