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Comment by atom_enger | Hacker News Reader

Thanks for the update and the hard work. You all work a job that requires a lot of sweat and tears that goes unappreciated from many levels of our society. Making the internet work is hard work.

Know that you're in good company here and that we're rooting for you.

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We appreciate this more than you know. Many of us have had the holidays ruined by these utterly relentless attacks, and it's a difficult thing to try and explain to our loved ones. Support from the community really helps.

When I noticed this on Christmas Day (and saw my suspicions confirmed on the status page), my first thoughts were along the lines of "Wow, that's going to ruin Christmas for a lot of Linode families this year." My heart sunk for you guys. I can't even begin to imagine the stress it's placing on friends, relatives, and immediate family members. (The inevitable "But it's Christmas..." comes to mind.)

I just want to say that I switched this summer to Linode from DO for my personal sites, and I've been very happy with your services. I plan on launching a few more things in the coming year, and these attacks have galvanized my resolve to continue supporting you through all of this. Thanks for everything you guys are doing, and keep up the good work!

I know it's unlikely to ever happen given the nature of these attacks, but I really do hope the perpetrators are found, brought to justice, and locked away for a long, long, long time.

Tell them to imagine a busy, but orderly, grocery store where people are getting what they need for New Year's meals. It's one of few places community depends on to get what they need in life. Then, mask-wearing mobs of 500+ people rush in using their bodies to block every line, aisle entry/exit, register, and store exit. They physically stop all traffic from moving despite screams of protest and nobody can even call the cops because they jammed that, too. People squeeze by a little here & there but all action is frozen. And they pull this stunt on Christmas and New Years for a week straight.

Tell them that. Then say what happened to your business and customers was the digital version of it. They should get the idea.

+1 to this. I've been a happy Linode customer for 4-5 years now. The few times I've had to use support they've been great. I also appreciate the regular upgrades to their offerings meaning there's little need to shop around and hop hosts. The ddos attacks are annoying, but I will remain a loyal, happy customer.

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