> Our system has automatically detected an inbound DDoS against your droplet named xyz with the following IP Address: xx.xx.xx.xx
> As a precautionary measure, we have temporarily disabled network traffic to your droplet to protect our network and other customers. Once the attack subsides, networking will be automatically reestablished to your droplet. The networking restriction is in place for three hours and then removed.
> Please note that we take this measure only as a last resort when other filtering, routing, and network configuration changes have not been effective in routing around the DDoS attack.
> Please let us know if there are any questions, we're happy to help.
This happened mere seconds after the DDoS begun! Therefore they lied about having tried to mitigate the attack.
No amount of contacting support got me un-blackholed before the 3 hour mark, and when I popped back into the network, I was blackholed again for another 3 hours...
I moved to a $3.50/mo OpenVZ VPS at OVH, and OVH's VAC system soaked up the DDoS just fine.
With even the smallest of traffic spikes, DigitalOcean will detect it as a DDoS and immediately cut off your server for 3 hours.
If even a typical (< 100Mbit) broadband-cable connection hits your server with a spike of traffic for less than 5 minutes, your server will be taken offline for 3 hours minimum.
I've used multiple VPS providers and dedicated-server providers and DO is absolutely the worst when it comes to DDoS policy.
At their scale they are basically forced to handle big attacks on regular basis. The fact that they offer this protection in their basic package is what makes them a great host[2].
They don’t get a fraction of the love Cloudflare gets, but they should.
[1] https://www.ovh.com/us/anti-ddos/hoovering-up.xml
[2] https://www.ovh.com/us/news/articles/a1171.protection-anti-d...
For a quick side project I still like DigitalOcean's hourly billing and user interface, but any machine I plan on using for a month or more are all with OVH by default.
Got hit with a DDoS to my DNS servers, I didn't see any external service disruption thanks to OVH's setup. I have several of their cheaper SoYouStart servers, and it's awesome.