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OT, the "5 minutes" I believe is an estimation and one reason why we feel that the response is fast. As a thought experiment, if they say your car is "10 minutes" away, it would perhaps be a different experience.

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This is very important, because I time my rides to the minute, and almost every time, the driver that accepts my ride is sitting in his living room (or at his office) and takes five minutes alone just to get to his car and start driving to my location. Drivers aren't just sitting there idling like taxis at a taxi stand.

It's been 10 and 11 minutes just outside Canberra, Australia. There are less drivers here.

Interestingly 2 of the local cab companies now have Uber-like apps, which are quite nice to use.

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