I definitely would take the car to another shop to get fixed, and the FlightCar rep knew this. The disagreement was not over price, it was over whether they'd cover repair at all.
I definitely would take the car to another shop to get fixed, and the FlightCar rep knew this. The disagreement was not over price, it was over whether they'd cover repair at all.
So if a friend borrowed my car and (somehow, improbably) 'broke' them somehow... I might not notice for months.
Are you sure they were working when you dropped the car at FlightCar? (Was one of the 3 times in 10 years that you used the visor-lights that same day, or was checking both part of the explicit check-in inspection?)
So I can easily believe – and in fact now think it's the most likely explanation – that the renter slid the cover open and the light didn't come on. Without the light on, there's no reason to even think the slider should be closed. Someone unfamiliar with this mechanism might not even realize that when everything is working, the slider works as an on/off switch.