The desirability of paying to reduce pain and interactions with humans to get a job done increases proportional to income. I'm sure we all have been at a point in life (college) where we would read Indian tax code to try and avoid paying that 2500 as well. That changed, and it would continue to change for most people.

I would have other concerns, like privacy, but I doubt their pricing would come in my way. One less person to deal with is at least 3 hours of saved time.