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Comment by threeseed | Hacker News Reader

> A reliability issue sucks, but much less so if it can be resolved pleasantly and quickly

Much less so ? Nonsense.

If a car is out of warranty and it continues to suffer from systemic reliability issues it is irrelevant how good the service is. You will still be significantly out of pocket and unable to sell the car on the used market.

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Model S went into production in 2012[0] and has an infinite mile warranty for 8 years. These cars won't be out of warranty until 2020. It has no limit on owners and applies retroactively. Even tesla roadsters won't be out of warranty yet as they were produced in 08'. Given that there are about 2400 of them, most drivers won't pay out of pocket with a tesla for half a decade. The ones who bought roadsters are risk tolerant wealthy technophiles, who likely have repurchased Tesla cars. While I don't have data on that, if you pay over 100k for what was one of the first production electric vehicles from an unknown company and entrepreneur at the time, you have to be bullish on tech., the environment and have the funds to satiate your curiosity.

[0]https://en.wikipedia.org/wiki/Tesla_Model_S [1]http://www.teslamotors.com/blog/infinite-mile-warranty

For whatever it's worth, there are owners on the Tesla motors subreddit who say they have issues and that Tesla won't fix because they are out of warranty.

One guy was over the mileage too (I don't remember the amount but it was absurdly high to be honest).

So maybe the limitations are different from place to place?

The Model S infinite mile warranty is only for the drivetrain and battery. All the other parts that people have been having problems with - the doors and door handles, the sunroof, etc - have a 4-year, 50000 mile warranty. (That may seem backwards, but yes, the door handle warranty really is limited-mileage whilst the drivetrain one is unlimited.)

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