Interesting that this important line was omitted from the LATimes article:

“Despite the problems, [CONSUMER REPORTS] data show that Tesla owner satisfaction is still very high: Ninety-seven percent of owners said they would definitely buy their car again."

That is a direct quote from the CS article and featured in other prominent media. (1)

I get that a negative CS article could potentially influence brand perception for non-owners but seems somewhat irresponsible to report only the negative side of the story especially when the Tesla LITERALLY ranked #1 in Consumer Reports 2014's Automotive Satisfaction.

(1) http://www.forbes.com/sites/joannmuller/2015/10/20/teslas-pe...

(2) http://www.greencarreports.com/news/1095745_tesla-model-s-to...