How does the credit card company know he's underwater?
The building they are in was built in late 2005 in downtown San Diego. It doesn't take an appraisal to know that it's underwater - there are many short sales and foreclosures of identical units that can attest to that fact. If anything it's easier for the credit card company to see the mortgage balance then it is for them to see someone's income as that does not go on the credit report.
It's the _balance_ on their mortgage (the amount they owe, not the amount of the mortgage originally) - that is the problem.
I've frequently wondered what impact having all my bills sent to Paymybills/Paytrust at Box 14814695, Sioux Falls, South Dakota for the last 10 years has had on my credit profile. :-)