Holy cow:

    "After my surgery [for cancer], while I was still on
     maternity leave, I received a form letter saying 
     that the health insurance provided by my employer 
     had been terminated. Dozens of panicked emails 
     and phone calls later, the whole thing was, I was
     told, a glitch in the system. After a week of back 
     and forth, I was offered COBRA coverage, by which 
     point I had already switched to my husband’s 
     insurance, where I remained for the duration of my 
     care."

That's a pretty GIGANTIC "glitch," one that turned out hugely in Amazon's favor. Cheiffetz claims she accepts that it was an "administrative error," but you have to wonder. By getting her to switch to her husband's plan, Amazon may have saved themselves hundreds of thousands of dollars.