One of the makers of Bonsai here. Thanks for checking us out!

- Agree re email. Reason we did that is we realized most people don't have the need to create a contract immediately, and unless they bookmark us, they may not remember "that cool website that does my contracts for me..." Providing the sample contract + other relevant educational material in the meantime to stay top of mind was the best short term way to do that.

- Regarding transaction fee, right now we're really only looking at escrow, which depending on the transaction size and deal we're able to get from the third party escrow provider, it should be somewhere around 2-5%.