Yeah, I'm totally astounded an internet personality who is well known to have a very loud voice and is financially secure enough not to be easily controllable isn't treated poorly...

He did list the reasons why he might have little idea about the realities of Amazon as he works in a remote office on a niche product. After reading his disclosures, I'd say that yeah, he may not quite realize that he doesn't know what it is like for the mean Amazon employee.