OnStar started as a data connection for diagnostics and emergency services -- it reports back various diagnostic details, and gives your location and accident details in a serious event. Once they had the cellular data connection they added utility for things like lock out assistance and remote start, and locating your car (e.g. in a big parking lot).
This is one of those hysterical overreaches that has no correlation with real world crime at all.
In this case, it may (or may not) be a hysterical over-reach, only time will really tell.
It's a matter of good idea, bad implementation. They push for features, they push for ideas, they push for new, new, new, better, better, better.
But no one thinks about safety and security until something like this happens.
I am software engineer and that's why I don't want anybody messing up with crucial systems. It's so easy to break things, there were quite a few reports about horrible quality assurance processes in car manufacturers... just NO. I buy car, and I'll be happy with v1.0 of firmware, no updates, thank you
Buuuuut... we're talking about OnStar remote access, so that's not very applicable. :)
edit : I meant keys inside the car but no one inside.