135 karma · joined September 6, 2012
I still miss that General Magic bunny though.
Programmer to moderator ratio is a pretty meaningless metric. I'd far rather see a great community with limited programming support to a fancy site with tons of new features and a toxic community.
Sure, there are stereotypical ways in which a small number of people from each gender behave like assholes and create toxic work environments. The solution is to not hire jerks and to get rid of them if you've made a mistake, not blame all ones ills on a particular group of people.
"You know you’re in poor company when you’ve chosen the same word as Valleywag’s Sam Biddle, who describes Cotton as “the queen of evil tech PR” in his headline, and quotes an anonymous source who describes her as “wicked witchy”. Jiminy."
Even by Valleywag's phenomenally low standards, an anonymous source describing a female executive as "wicked witchy" is atrocious.
1: https://www.google.com/maps/dir/%27%27/40.754515,+-73.979477...
It would be far more honest to be clear at the start as to what customers can reasonably expect, how their service is different from just sending a form letter complaint to the airline, and why they need access to your email.
It was even more painless than I expected. Got a same-day Genius Bar appointment on Friday, backed up my phone, walked over to the Apple Store from work. Waited 5 minutes, spent maybe 5 minutes going through the replacement song and dance, and walked out with a new working iPhone in my pocket.
If youtube.com happens to be down for whatever reason, there isn't much the user can do about it except wait, so there isn't much for the YouTube to do besides display a standard error message and call it a day.
But in the more common case where the user's internet connection is unavailable or misconfigured, there are troubleshooting steps the user can take (make sure it's plugged in, try turning the router off and on again, check network settings, etc...).
I suspect the design was to help users get their TVs connected to the internet by providing more useful diagnostics when they are offline. To do that, you need some kind of system-level check for connectivity. Now, there are certainly better ways they could have implemented the feature, ways that didn't involve a single point of failure where a fire at one building means that millions of TVs can't access Netflix or YouTube for no good reason, but the intent wasn't completely meaningless.
banging on door <=> text/phone call, which likely causes an audible alert stranger <=> contact/acquaintance/vendor/client/boss/relative/lover/ex-lover/dentist of a new user 6am <=> 6am their buddy <=> their contact the trash <=> a new user's cell phone contacts has photos to share <=> has photos to share there never were any photos <=> there never were any photos unbelievable jackass <=> unbelievable jackass
Seems close enough.
But my real question for you is which is it? Did a developer/Path act unethically, but you believe those actions are justified because people have families they need to care for? Or do you believe that Path/the developers did nothing wrong and I'm just applying my own morals to the situation? One or the other is a legitimate position to take (though I may disagree with your view), but you can't have both.
But the standard for acting like an asshole has to be greater than simple expediency. The necessity of breaking the social contract has to be roughly proportional to the community inconvenience; that's why firemen get to use the siren and everyone is supposed to yield when they are headed to, well, fight a fire, but I don't get to use one when I'm headed to the grocery store.
If I bang on a stranger's door at 6am because their house is on fire and I'm trying to warn them, then that's great, because the "don't harass strangers at six in the freaking morning" social norm is less important than the "OMG THE FLAMES THEY BURN!" social norm. In contrast, if I bang on someone's door at 6am trying to sell Amway products, then I'm an asshole. Finally, If I bang on someone's door at 6am, insist that their buddy, whose name I found by going through the trash, has photos to share with them, and only later reveal that there never were any photos, then I'm an unbelievable jackass.
This would be a great augment in areas where the density of observations stations is much lower. Wind speed, which does vary a lot more due to terrain and structures, would be neat to map this way, but it's hard to measure the wind through our pockets on cell phones.