stinger

until we can get publishers to pay heed, students are happily renting books. Chegg has seen tremendous growth for its rentals.

Also, there are open source books http://www.marketwatch.com/story/chegg-partners-with-opensta...

the "sinking skill ladder" concept is interesting

Its very surprising that no one who was involved with the implementation of the feature thought that they were doing something wrong.

Only when someone caught them "in a compromising position" they said sorry.

Its like Bill Belichick saying "I misinterpreted the rule" :)

yup.

during my chat with the agent to reset my password, i asked him why did they force me to chat and he said that they justed wanted to confirm the "security" info.

I said, I already put that in on the previous screen. There was no answer.