onethumb

SmugMug is built on intermittent, but devoted users. Always a great reminder, though. Thanks for the feedback, I really appreciate it.

Thanks so much for being a customer and for the vote of confidence. We should figure out something for Flickr + SmugMug, pricing wise. Any ideas?

For what it's worth, we definitely don't want Flickr to be more like SmugMug. Flickr is amazing and different and that's great. We want Flickr to be Flickr and that's what we're investing in. We'd be thrilled to have you back as Pro, and I promise we'll work hard to keep you.

Google's "free" unlimited photo storage comes with some costs. First, they compress and resize your photos. They're pretty public about this, and they do offer paid plans which don't do this. If you're fine with that, great, it's a good deal. Second, it's widely understood that they're likely mining data in your photos to profile and advertise to you. I can't know this for sure, since I can't see their source code, but other research shows fairly strong correlation evidence. (No idea if paying for storage removes this or not).

Ooh, I found it! If you visit someone's else's About page (like mine: https://www.flickr.com/people/donmacaskill/ ) and click on my join date, you'll see the calendar interface. Presumably, you want to be able to do this on your own photos? I'm not sure why you can't, but I'm finding out. :)

And we're happy to have you as Pro. Thanks! We have lots of customers who like to use Flickr for storage, and we're happy to have them. If you care about photography, for whatever reason, we care about you.

Thanks for being a customer, and thanks for the feedback. I'll look into whether we can revive this or not. Were you using it to find your own photos, or photos from the community, or... ?

Thank you so much for being a customer! I would love to help track this down and fix it, especially since I'm writing the new photo & video services. :) I will add this to my list.

http://blog.flickr.net/en/2018/10/31/putting-your-best-photo...

Thank you! You rock and we love you. :)

Flickr is under new ownership (mine). We would love the opportunity to keep your 80K photos safe and let you share them with those you care about most. Please let me know if there's something we can do to help with this.

Importantly, they don't have to be portfolio level quality. Flickr is a fantastic place for photographers of all ability levels, and is especially great for those looking to learn & grow in their craft. All that's really required is a love of photography. If you care, we care.

Thanks! I'd love to know how we can improve on "sorta searchable" if you have some feedback?

I promise this won't happen. I hate customer-hostile business models. (Disclaimer: Blog author, CEO & Chief Geek here)

Thank you! (Disclaimer: Blog author, CEO & Chief Geek here). I clearly believe, deeply, that focusing on photographers who care about photography is the right path forward, and I'm excited to see others feel that way, too. Please feel free to ask any questions I might be able to answer, and thanks again.

Flickr has its own Privacy Policy [0] and Terms of Service [1].

[0] https://www.smugmug.com/about/privacy-flickr

[1] https://www.smugmug.com/about/terms-flickr

Flickr has its own Privacy Policy [0] and Terms of Service [1], separate and different from SmugMug's. I actually think this represents a good opportunity to revisit, and possibly update, what is and isn't allowed on SmugMug as well, something we haven't done in ages. We'll see, still learning. :)

[0] https://www.smugmug.com/about/privacy-flickr

[1] https://www.smugmug.com/about/terms-flickr

We're not planning on merging the products, but we realize there are customers with both that might like them to be even easier to use together. I don't know what shape that'll look like yet, or when you might expect it, but I'm excited to dig in and find out.

Best tool for the job. SmugMug does video, too, but there's no-one in the world that does video as well as YouTube for this sort of thing. That's ok - we're way better at photos than YouTube is. :)

We'll work very hard to not ruin Flickr. After successfully not ruining it, we'll work even hard to make it better than its already awesome self. ;)

Definitely not merging. Beyond that, I'm in learning mode while we figure out what people want, what's healthy for the community, what sustains the business. Then we'll go build that. :)

I agree. Flickr's community is unique in the world and on the Internet. That's where we'd like to invest.

We'd love to have you keep paying! And we'd love to put your payment to work improving the service for you and everyone else. Thanks!

We're always hiring great people, so if you're interested, please apply. :)

We know we don't want to merge the two. They're both super valuable, offer two different & great experiences, etc.

But logically, it makes sense that connecting them somehow makes a lot of sense. SmugMug has consumed the Flickr API for awhile, so some of the plumbing is already in place.

Stay tuned while we learn from our customers what they'd like and then build it. My hunch is better connectivity between the two services is going to be high on the list, but I'm going to let our customers drive that decision.

Thanks! Can't wait to deliver awesome experiences to you and your family. Thanks for being a customer!

I don't know yet, I'm still learning and coming up to speed. That being said, 1TB free is definitely a massive outlier on the Internet. We'll see.

SmugMug has offered unlimited storage for more than 15 years, so we know a lot about the space. I'm excited to see what we can do with and for the community.

I'm in heavy learning mode so I don't have these answers yet. I wish I did.

The way I run SmugMug is pretty simple: We love our customers, we listen to them, we build great experiences for them based on that feedback, then we do it all over again. We're going to apply that same approach to Flickr.

Simply migrating them into AWS, and getting off of Yahoo Auth, and the variety of other urgent issues, will take a lot of time, effort, energy, etc. But we're also very excited to get to work enhancing the existing experiences and building new ones.

So please be patient with me as I learn, come up to speed, and tackle some of the big obstacles in front of us. It'll be worth it. :)

I'm excited to work on all of this, and I know the Flickr team is as well. Love to help with the login if we can. See: https://news.ycombinator.com/item?id=16889578

I hope we can figure this out. See: https://news.ycombinator.com/item?id=16889578

Let's dig in and see what we can do. See: https://news.ycombinator.com/item?id=16889578