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mschaecher

606 karma · joined May 14, 2009

Relentlessly resourceful digital native. Currently Airbnb. http://twitter.com/mschaecher
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mschaecher··on AirBnB has a serious UX problem
We do #2 - #5 but could get a lot better on #3.
mschaecher··on 'Reputational' Media—Where Yelp Has an Edge Over AirBnB, VRBO, etc.
I also work at Airbnb and would like to follow up on what Nate just said. Our review system is actually stronger than all the aforementioned sites because it is transaction based, i.e., only people who complete the transaction through Airbnb can leave a review.

Non-transaction based review sites like Yelp, VRBO, etc., are plagued with fake reviews by owners, guests, and competitors. On sites like that, how do you know that those glowing reviews you just read weren't written by the owners, their staff, or their friends? You don't.

By tying our double-sided review system to actual transactions you can have almost complete confidence that the reviews you are reading are the result of someone staying with, or hosting, another member of our community.

We have reached out to the author of the article to articulate this, but rest assured, had he booked through Airbnb he would have been able to write the review he wanted.

In addition to that, he wouldn't have sent money blindly to someone. We would be holding it until after he checks in and reminding the owner via email of the booking to prevent exactly this kind of situation from happening. And in the rare occasions when it does, our 24/7 customer team would have stepped in and helped to find him a new place or issue a complete and fast refund.

mschaecher··on BankSimple invites first customers; rebrands itself as Simple
UberCab becoming Uber is another pretty good example of this name switch to get ahead of regulators from a brand perspective.
mschaecher··on Ask HN: is the AirBnB coupon code for Startup School working?
I checked in the back end and it's been working for others. I just expanded the geo restrictions a bit too, in case you were trying to stay further away. Email me at michael@airbnb.com if it still doesn't work for you.
mschaecher··on A Paper Record Player
Kelli is one of the most talented designers I have ever had the pleasure of working with.
mschaecher··on Airbnb: The Ebay for the Entire House
I'm curious...michael.schaecher@airbnb.com
mschaecher··on Thank HN: 7 months ago, I asked for help. Now I've got 5 employees.
Factor inflation and taxes.
mschaecher··on How to Take a Walk
I agree wholeheartedly that location matters. I just moved to SF from Nebraska. I've 'taken more walks' as described in the article in the last month than I did in the last 3 years since living in SF.
mschaecher··on Ask HN:I'm selling all my stuff and moving to SF to work on my startup. Advice?
Yea, I have roommates in all the rooms.
mschaecher··on Ask HN:I'm selling all my stuff and moving to SF to work on my startup. Advice?
Interesting, you could very well be right. In Lincoln, rent prices fluctuated lowest during the summers and highest during fall and winter
mschaecher··on Ask HN:I'm selling all my stuff and moving to SF to work on my startup. Advice?
I actually just did this, been living in SF for a little over a month now. All of the advice in people's comments so far is spot on.

I ended up in the southern tip of the mission where Mission, Noe Valley and Bernal meet and love it. $800 a month in a nice 4 bed 2 bath, w/d in unit, new everything.

I had been watching the rentals/roommates space on Craigslist for 5-6 months while saving up to move. Unfortunately for both of us, we missed the bottom of the rental price market. They have definitely been trending up over the past few months as the tech scene is starting to get frothy again. So watch dates if you are reading articles on people moving here.

I stayed with 3 different hosts off of Airbnb.com for a little over 2 weeks while finding a place. I would book for 4-5 days. I lost two places to live at the last minute, and both hosts had other people booked so I had to find new Airbnb hosts last minute. BUT, it was super easy, Airbnb has a short notice/standby feature where they literally tell all of the hosts who want those alerts that someone needs a place fast. I had 6-7 host offer within an hour both times.

One interesting note on cost of rent that I just noticed...You very rarely have to turn the heat on and most places don't have AC. As opposed to the Midwest (I'm from Nebraska) where either one is cranked year round. This time of year in NE our electric bill would easily be $150+ a month (in a small two bedroom), and I've seen insane bills for heating with gas in the winter. So for me there is really $100-$200 a month that moved from HVAC costs to rent.

I cut my possessions in half before moving back home, and then again before moving out here. I boxed up all my stuff really good and left it at home. Flew out here with suitcases full of clothes, then had my 4-5 boxes shipped UPS once I found a place.

I sold my car. I've been extremely car dependent since I was 16. Adjusting to this change in transportation has been the hardest thing to adapt...but honestly it has been easier than I thought and not having a car is awesome. You said you come from the Midwest too, so I imagine you are car dependent has well so here are my quick tips to ditching it in SF.

   -  Sign up for the ZipCar program.  $50 a year, $8-$12 per hour (gas and insurance included) cars on demand.  I have never been more than 4 blocks from a ZipCar when I needed it for getting furniture off craigslist, big store run, etc.  Good phone apps

   - Get a Clipper Card (previously TransLink) and either load cash or passes.  I signed up to Autoload a Fast-Pass every month.  $60 for unlimited MUNI and BART every month, a little more than one tank of gas.  And they work smooth.

   - I use the built in Google maps on my iphone to plot a route and see what line I need.  I then pop over to an app called Routesy that is better for getting a complete picture of the stops and ETAs for any MUNI or BART Line.

   - Get a bike, I snagged an insanely awesome bike that was barely used and 3 months old with receipts off Craigslist for well under half price. Pro Tip:  Google maps for bikes will plot you around the hills as much as possible.
As for food costs, SF expands the high end options but still has plenty that is affordable. There will be tons of places you can eat for $20, $30, $40+ a meal if you want, but at the same time you can find plenty of places to grab a bite for under $10. And the $10 meals here are a lot higher quality than in the midwest.

Feel free to drop me a line if you want to chat more or grab a coffee/drink when you get here. schaecher.michael gmail

mschaecher··on Ask HN: How did you learn the details of User Experience?
Any recommended reading on Human Factors?
mschaecher··on Ask HN: Advice for my startup - Best use of 14,000 email addresses?
Agreed. There have been some good articles here lately about email newsletters. Try searchyc.com to find them. Mixergy also has some good interviews with people running successful newsletter startups.

Could also use it as an upsell product or free value add-on for people/companies using your game platform.

mschaecher··on Ask HN: What do I do with a weekend in SF?
Philz coffee is amazing. While randomly exploring that area of 24th St. one day I walked in there thinking it was just another coffee house....I was delighted to be treated to the best coffee I have ever had.
mschaecher··on Sorry AirBnB Hipsters, I’ll Take Health and Safety Over the Cult of Disruption
The hosts on Airbnb don't get your credit card info...Same as, you know shopping on Ebay.

I just moved across country. I stayed at 3 different places of Airbnb over the course of 2 weeks while I looked for a place with roommates off Craigslist. Each host was great and I never felt anything but safe. The only reason I stayed at multiple is because they had other bookings coming in so I couldn't extend.

mschaecher··on Ask HN: Heard of any good startups?
Some Nebraska Startups

http://www.rockdex.com

http://www.hudl.com/

http://www.tripleseat.com/

mschaecher··on Ask HN: Who's hiring non-developer/designer positions?
I really like your site. I was on it for quite awhile the other week and it felt like a nice change from other boards.
mschaecher··on Internet 'kill switch' proposed for US
decent is an understatement
mschaecher··on Ask HN: How to travel cheaply?
http://www.airbnb.com
mschaecher··on Internet 'kill switch' proposed for US
So are ISPs and related networks as it pertains to this 'kill switch'
mschaecher··on Internet 'kill switch' proposed for US
You nailed it. I was going to mention the EMP stuff, but backed away.

A high altitude nuclear detonation above the continental US is the first strike protocol for any nation-state that would try to attack us. Even then, a lot of our military's core command and control infrastructure has been hardened to withstand such an EMP for decades--as it was known that a high altitude detonation over US soil was the Soviet's plan for a first strike...That is why Cuba was such a big deal. Still, the EMP would completely decimate every non-hardened electrical system.

mschaecher··on Bothsidesofthetable.com hacked? Or is my DNS playing up?
I got the same thing this morning and multiple times this afternoon at Both Sides. I @mentioned it to him on Twitter, but never heard back. Hope he is aware of it though.
mschaecher··on Internet 'kill switch' proposed for US
Re-posting my comment from above:

Agreed, not to mention that the real bread and butter of our nations military and intelligence networks are completely separate from what we know as the internet. There is a huge difference between taking, say, whitehouse.gov or army.mil down verse our real command and control networks--which are probably next to impossible to take down considering there are layers upon layers of backup communication systems.

The idea of a "cyber-attack" being used as a first salvo in an act of war against the United States by any nation-state is pretty ludicrous, as it would minimally (if at all) affect our ability to destroy whoever was dumb enough to try it.

mschaecher··on Internet 'kill switch' proposed for US
Agreed, not to mention that the real bread and butter of our nations military and intelligence networks are completely separate from what we know as the internet.

There is a huge difference between taking, say, whitehouse.gov or army.mil down verse our real command and control networks--which are probably next to impossible to take down considering there are layers upon layers of backup communication systems.

The idea of a "cyber-attack" being used as a first salvo in an act of war against the United States by any nation-state is pretty ludicrous, as it would minimally (if at all) affect our ability to destroy whoever was dumb enough to try it.

mschaecher··on Ask HN: What do you do for fun? start-up company outings? Hobbies? Games? etc
Habitat for Humanity has a great program for businesses to get involved as volunteers. You essentially can help build a house with your team, no matter of skills. Giving back + team building = win
mschaecher··on Ask HN: Is there currently a problem?
I can't access HN on Chrome at all. Firefox I can though. Someone else on Twitter can't using either. And there are other tweets reporting HN as down as well.
mschaecher··on Ask HN: What are your best life hacks/best tools in life/time savers?
I make my days to-do list just before bed at night. Since starting this I have had much more success utilizing to-do lists.
mschaecher··on Ask HN: What are your best life hacks/best tools in life/time savers?
Great idea! Behance also sells some whiteboard paint that you can use to turn most any surface into a whiteboard. Thinking of picking up a batch for my room.
mschaecher··on Ask HN: What are your best life hacks/best tools in life/time savers?
+ for Diigo. I want most stuff private, it does it. You can create private groups, which I use as folders, say if doing research on an idea I throw all the related bookmarks in a private group. Then I can also share the collection, by just letting someone in the group. They have very robust browser extensions as well.
mschaecher··on Why Digg 4.0 might make me a Digger again
That is certainly my hope.
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