michaeldwan

Sam is one of the sharpest product guys I've ever met. YC office hours with him are always valuable.

We hear ya. Building trust takes time. If it means anything though, we built Snapjoy to scratch our own itch, not to flip.

We agree ;)

Thanks! We are under extremely heavy load and are bringing up more hardware as fast as we can. If they don't show up in a little while let me know!

Totally agree. Look at the responses on the Github blog after they explain outages. Transparency builds loyalty instead of frustration.