Also, I find it interesting that the article discusses multiple causes, but not multiple organizations within one cause. There are hundreds if not thousands of organizations focused on cancer - to which do I give my donation? Only one?
236 karma · joined February 9, 2011
Also, I find it interesting that the article discusses multiple causes, but not multiple organizations within one cause. There are hundreds if not thousands of organizations focused on cancer - to which do I give my donation? Only one?
The diversification buys me reduced risk of concentrated failure, I would assume just the same in philanthropy. If I give 100% of my donation to one organization, and it turns out they "perform" worse than I expected, it may have been better to split my donation among multiple organizations all of whom I expect to be highly efficient but cannot necessarily predict. Particularly in cases of multi-millions or billions when, even split, the money will meet a minimum threshold to make a difference.
Also, it certainly doesn't mean they'll put Kash out of business if they do (and if the Kash team succeeds). For example, I don't expect Amazon Local Register to put Square out of business.
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One piece of feedback for you, in my opinion the sign-up form could really use some work. It has this "survey" sort of feel that does not excite me or give me confidence. I wonder how much this affects conversion - how many people follow a CTA from the homepage but fall off here. Some design & UX focus here could go a long way, happy to give more detailed ideas if you'd like.
I'm willing to bet you could gather some more customer feedback, but let's consider the item you mentioned:
"I don't offer "unlimited" everything"
My guess of what the customer is telling you is that because they don't understand the technical side of things, they are worried they will end up paying more in fees / overages. Same reason cell phone companies are offering unlimited plans - they provide comfort that you won't go over.
How do hostgator and many others offer Unlimited Disk Storage & Bandwith for such a low price? Because they know that even if they posted real limits, most customers won't even go close to those, and I bet they deal directly with those that do to optimize. Saying "Unlimited" is worth the (likely small) risk to close the deal. Listen to the customer, they're telling you what they want!
Something to consider, not sure how they would respond - what if you charged by the size of the organization (churches : church members)? That would loosely approximate bandwidth, and probably make sense to your customer.
One other thing I would point out, a little customization goes a long way. Can you offer to customize the site for their organization, or their specific needs, for low cost or free? You want a recurring customer, right? Put in a little work up front (show them their possible site?) and you may have a better chance of closing the deal. IMO, for non-technical clients, it's much easier to sell them on something they can see.
I wouldn't give up on this just yet, I think it's a nice niche, but you really need to understand the customer needs and why they would or wouldn't make a purchase decision.
Certainly transparency in sales is preferable, but is promising a (unexpectedly important to that customer) feature to close a major deal a "fuck-up"? There are some potential issues to steer clear of - team burn-out, feature bloat, etc. - but I would just consider it a sales expense/opportunity. If executed/communicated appropriately it could potentially create more trust rather than less.
Sure there are many companies using Lotus Notes, but there is way more enterprise IBM tech & software out there (in use at large companies) than you realize ... WebSphere Portal, IBM Cloud, Rational, Tivoli, DB2, Cognos, Tealeaf, Watson, etc etc
From a purely utilitarian perspective, maybe the startup compensation curve is best for philanthropy.
Hypothesis: 1,000 people making $100,000 will give significantly less in aggregate than 1 person with $100,000,000. Therefore, if more people go into a corporate ladder job for the $100k, there will be less total giving.
Quick feedback - say "Projects" instead of "Side Projects"... don't de-value them off the bat. Shorten Research Experience section (less text) unless applying for a research position. Do you need relevant coursework section? Mostly assumed in a CS degree, isn't it?
Ambitious is right - I feel like the 8% is too steep a barrier to entry. If they launched it at 5% I could see it getting much higher adoption. Do you think it's as simple as "they can always drop it" or might a competitor outdo them on price and become the standard?
Really nothing other than testing (could be an MVP, surveys, pre-orders, etc.) and time can tell for sure. Don't trust anyone that simply says "That's a bad idea" - instead, get their feedback on the major difficulties of the idea, and decide if you think they are surmountable.
I believe this is the agreement: http://ycombinator.com/documents/YC_CSPA.docx
Although occasionally this may be the case (pay cuts), it seems clear that the employer absorbs the risk of entering into contract with the employee at a certain time, with a certain market price. Interesting that the employee gets to partake in the upside but the employer gets the downside, with the exception of course of the employee getting fired.
I wonder - if there were really a way to gauge the current market for X talent (sort of a glassdoor salary index) - could employers purchase "insurance" or hedge their hiring price with "employee securities"?
When they switch over to the self-service version, they have to put more of their own time in to using your system and lose the expertise of the concierge person, and the value proposition may not be > $30/m anymore.