josephsunny

Awesome, happy to see you notice the little things we did (you should check out the 404-page too :D).

I've noted the UI issue. We'll look into it right away.

Thanks, and welcome to BuyMeACoffee, Jonas!

Thanks for taking time to write such comprehensive feedback!

1. We were unable to replicate this, but there's the possibility for a compatibility issue. Thanks for noticing.

2. You're right; it can be improved. Noted.

3. I think improving the copy on that page will go a long way in solving the confusion. Currently, it is required for creators to choose a payout method to make the page public. We are using Stripe Connect to facilitate instant payments for creators who select Stripe.

So let's say a user did not choose a payout method and started receiving coffees. After receiving a coffee or two, he wanted to use Stripe connect. In this case, we will have to manually pay out his donations thus far before connecting his account to Stripe (and what if it's less than the Paypal minimum threshold of $10?).

For a platform that's trying to keep things simple and straightforward, that'd be a whole lot of complications and manual work :) However, I understand that this is not reason enough to ignore a critical UX concern. We'll try our best to come up with something that's efficient and straightforward.

Cheers!

Haha, that's not a sad news at all. Thank you for such a positive feedback, Laurent.

Noted. Welcome to BMC, Steppschuh!

Glad you like the product, Chris; and thanks a ton for all these suggestions. Let me tackle them one by one.

1. Customizable creator page was a topic of debate for us from day one :) You have beautifully shared the ups and downs of it. I've noted it and will bring this up in our next brainstorming session.

2. Haha, nice find. Just shared this on our slack. Let us see what we can do without affecting the design :) Thanks for noticing!

Spot on. That is exactly the problem that we're trying to solve. Making donations as friendly, frictionless and straightforward as possible. Glad you like it, @pikdum.

Thank you for the kind words, @dawnerd. Nice URL!

- Weird. Shared with the team. We'll look into this right away.

- It's the second time we're hearing this today, and we'll definitely consider this. Thanks for the tip!

- You're right. You can do it with the buttons though (custom text, font, color, etc.). It's pretty cool :)

- Yes, it's cookie-based if the supporter is not logged in. However, we do our best to message properly and redirect them to the exclusive content to avoid any confusion.

Thanks for the suggestions!

Woohoo! Thanks. Happy to welcome you with a coffee.

It is not :( Do you think such a feature would be useful? We went with $3, $4, and $5 after careful research and a poll among creators.

Welcome to BMC! Platform fee is waived, and the first coffee served :)

You're right. Many have raised this concern, and we'll be sure to improve its design. Thanks for taking time to share the feedback!

Thank you for the kind words, Sen! You cannot follow artists at the moment, but this something on our roadmap (along with many other community features) and we'll be sure to give it a high priority.

BTW please choose a payout method so that I can buy your first coffee :)

Awesome! Thanks for trying us out, Thomas. Glad to be your first supporter on the platform.

Awesome! Thanks for trying us out, @johnpowell. Fee is waived, and enjoy your first coffee on the house :)

Thanks, Coen! Fee is waived, and enjoy your first coffee on the house :)

Thank you, Michael! Just shared your comment (about 404) with our designer :)

Welcome to BuyMeACoffee; glad to be your first supporter.

Done! Thanks for trying us out, Sebastian.

We're a tweet away if there's anything - https://twitter.com/TheBuyMeACoffee

Haha, rest assured we don't have enough access to empty your Stripe account :) It is the permission required to make Stripe Connect work, and we don't store any more data than what's needed.

Welcome to BuyMeACoffee, and enjoy your first coffee on the house!

Thanks for the kind words, Jessica. Very helpful suggestion. I've added this to our Trello and will look into this very soon.

Happy to be your first supporter on the platform :)

'Buy me a coffee' is such a popular term online that we have this unfair advantage of sounding like an old service :)

Thanks for trying us out, @ayngg. Your platform fee is waived, and glad to be your first supporter!

Hi there!

1. Check out the 'Locked content' feature in the updates section - https://twitter.com/TheBuyMeACoffee/status/96093211031909171...

2. You are free to type in the category in the 'What do you do?' section. Many podcasters are already using BMC, and we will soon feature the category on our explore page.

Finally, thanks for trying us out. Please choose a payout method to make your page public.

Thanks for the comprehensive feedback, Dmitri.

1. You're right, and this is a known confusion. We're trying to come up with a more straightforward solution. Thanks for noticing!

2. You do not necessarily have to pick one from the given categories. Please feel free to use the title that best describes what you do.

P.S Platform fee associated with your account has been waived, and the first coffee is served :)

Hi there! It looks like you have not selected a payout method. Please choose between Paypal or Stripe to make your page public. Cheers!

Thanks for trying us out :) Glad to be your first supporter!

Haha, just in time, sir. Thank you, and be sure to share your BMC link when you make one :) Cheers!

You're right, credit card processing fee can add up to a considerable amount while processing micropayments, and this was one of our biggest concerns when we started working on this. However, contrary to what we thought, more than half the payments processed are for more than one coffee.

BTW we're currently passing on the card processing fee to supporters.

You're welcome, @huuyngo. Welcome to BuyMeACoffee! I just bought your first coffee and waived the platform fee associated with your account. Thanks for trying us out.

You're welcome and thank you for trying us out. Nice username BTW :) Glad to buy your first coffee on the platform!

That's what we want to hear! :) Welcome to BuyMeACoffee.

Platform fee associated with your account has been waived, and glad to be the first one to contribute.

Thank you for the kind words, @alwillis! Appreciate it.

Please choose a payout method on BuyMeACoffee to make your page public. Waiting to view the page. Cheers!

Welcome to BuyMeACoffee, @archagon. Just bought you your first coffee :) Link issue is noted. We'll take a look.