highclass

I don't have anything hosted on namecheap. Not even the sites DNS uses namecheap.

b.t.w. hosting and DNS registration are totally different, legally and technically.

The first contact that namecheap made, was just an email that said they will suspend my domain within 24 hours if I do not respond. No matter what content the images had, that is inappropriate business behavior.

The even acknowledged the the site "Yes, we have checked the content of the web-site and based on its not deliberate nature". I have no idea if they really would have suspended within 24 hours, but that is definitely is not how a customer should be treated.

I don't think any important domain should be on such a service, when other equal services will be much less threatening to customers.

I have actually run a domain registration/reseller business in the past, with 20,000 domains registered (which is a lot).

I did not "police" a single one of those domains.

Like I said below, I was NOT using namecheap DNS or hosting.

> And using vague words like "inappropriate/troublesome" seems a bit mysterious. Were they ISIS propaganda posters, nudity of celebs, or penguins making out? Might make a difference.

I don't care how much problematic the images were. 24 hours warning for threatening to suspend a domain is ridiculous.

> Let me guess... this guy is upset because he might have not gotten the email within 24 hours (in 2017... yeah, right).

Yes that is reasonable reason to be upset. I thought the email was spam/phishing at first. The email also could have easily have been deleted by spam filters.

I agree the two images were problematic, but they were mixed into millions of forum posts...

Anyways, if your domain sites contents break the AUP at https://www.namecheap.com/legal/universal/universal-tos.aspx , it seems they will suspend your domain that fast...

Again ridiculous. They even replied "Yes, we have checked the content of the web-site and based on its not deliberate nature we have provided a reasonable time-frame for removing the illicit content."

Reasonable time-frame being 24 hours. More ridiculous.

I was using a third party DNS AND my own hosting/network. They threatened me on a Registrar level, which is nearly unheard of.

That is ridiculous. They threatened to suspend my domain within 24 hours if I did not delete two images.

I don't even use their nameservers... They threatened to yank my domain in a registrar level which is so amateurish it shocked me.

I didn't have any problem until today with namecheap. I think you can tell a good service from a bad service when a real issue arises like today.

It is ridiculous that they gave me 24 hours to delete two images or suspend my domain without any warning. I didn't even know that was possible! If I had missed their email or checked my email 24 hours later, my domain could have been suspended. This is a site with visitors in the range of hundred thousands per day...

I am still shocked on how they managed this.

I'm looking around right now. The registrar for reddit.com and ycombinator.com both are https://www.gandi.net/

I am considering them and a few foreign registrars right now.

I still am in shock how namecheap might have suspended my domain.