How about this: customers, as you put it yourself, begged their bosses to sign up for an expensive plan. That tells me that your software is still better than whatever they had before, even with the (occasional) bugs.
158 karma · joined December 19, 2021
That's only the case if they were underpaid to begin with. It will plateau very quickly.
Also, how many login sessions would it take to associate a track with an account?