Little inside nods is what makes names like this particularly fun. For everyone else, it's just a catchy name.
1,912 karma · joined February 23, 2007
daniel at obscurelyfamous.com
Yes, they apply computer science. Unless science needs to have flasks and microscopes involved.
I'd like to change the channel for internal chat and use #disqus for public use though.
Since Disqus is a service used on sites (and not contained in our own world), our support inquiries come from both website owners and their audiences and involve so many different scenarios. So we need to better educate users on how things work first of all. But that support volume made finding real bug reports or big issues hard (I just posted a HN comment about using our support software earlier today). We've made some changes here though.
This also pains me because we try really hard for great interaction with users, even calling up users to help them figure things out. We're definitely closer to a more holistic solution in this area.
(P.S. the most likely reason for your issue is perhaps you changed your post's permalink URL so Disqus could no longer find the right association. Still our fault, but that's an explanation if you still care to wonder.)
We're still using it now but we're also using Assistly.com in tandem. Assistly is in beta but there are great guys behind it and they listen very closely to product feedback. I absolutely expect a full transition from Zendesk in the near future.
Summed up it is growth pains, but fortunately pains that we know how to address immediately. I am hoping that after this week most of our maintenance bumps will be smoothed out. Much apologies for the performance hiccups.
We have a service status page here which is updated frequently: http://status.disqus.com/
I guess you could think of it that way. And it's probably true for most web applications...
But then you realize it's fucking Quake III. In all its glory, in your browser, against friends, and free. Yeah I'd install a plugin.
And I find out they also have an impressive knowledge of internet memes and recollection of top stories on Reddit.
There's some value in hours obviously. The more you sit there "working", the more hours likely to convert into productivity. But measuring hours as an indicator of productivity is pretty faulty. I clicked "7-8" because I tend not to fuck around while working, and over the course of about an average 8-9 hour workday. I'll subtract a couple hours for "unavoidable" distractions.
Of course, the extremes usually hold true. If your hours are in the 2-3 range, you're probably not working very hard. If it's in the 14+ range, you're probably at least getting a fair amount accomplished.
2) As plausible as hacking Disqus to allow Hacker News accounts.
Not that I'm putting much weight on these outside measurements. Just sayin'.
>> Parse errors that make me wonder how anyone's actually using it with a stock PHP install
>> not to mention very broken markup.
It's true that YC companies receive more exposure than similarly-early non-YC companies. Well, that's one of the benefits. With YC acting as some sort of filter for minimum quality, blogs like TechCrunch know there's at least something worth looking at.
Those are just put next to each other.
Now when I see you guys at a party, I can be like "Yo, saw the new geo-targeted iPhone audio-visual widget for Facebook you guys just put out." And you'll be impressed I keep up.
It's also one of the reasons why, with all these similar funds cropping up, YC cannot be completely duplicated.
Then spend a lot of time tinkering. Always keep the basic principals of usability in mind.