382 karma · joined May 9, 2022
You meantioned ”sprints” so sounds like you’re working with something Scrumlike? I worked in Scrum teams for ~5 years and have now worked with Kanban for the past 2.
For me, Kanban has really solved much of the ”puzzle everything together at the end.” Instead of sprints we structure our around stories (goal of the original scope is ~2 weeks). Before we start, we slice the work inside the story into less than 1 day tasks (or as small as feasible). This allows us to have a high-level plan on the APIs, migrations, frontend, and backend work. Each story can then have 2-4 people working on them (depending on the level of ”natural concurrency” the tasks offer).
In our case, we stay close to the customer. Some ways we achieve this:
- We have a shared Slack channels with at least 20 customers. All engineers are on these channels and see the communications that is going on.
- All engineers work with customer support 1 week every X weeks. All engineers are on the support channel too and see the topics of the tickets / customer requests. - We gather customer feedback for feature requests and all new features are based on business priorities informed by this feedback.
- PMs and Designers regularly talk with customers when doing product research. When we have an idea of what we might want to build, 1-2 engineers join them in shaping an Epic (size: 1-2 months) or a Story (size: ~2 weeks). One of these engineers will lead the Epic/Story, which means that they amass a lot of context of the both problems of the customers and the technical details of the solution. Usually they are able to do much of the scoping/product decisions quite quickly after the Epic/Story has started.
- Engineers watch a sales / customer success call every two weeks and then join to discuss the contents of the call together.
When trying to get ”consistency” rather than trying to estimate better, you should aim for a smaller ”batch size” since it results in less variability.
He’s not interested in the long term success of the platform, but trying to get a successful exit.
https://www.coindesk.com/markets/2022/01/26/tethers-new-acco...