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ashrust

1,148 karma · joined March 2, 2011

Pre-seed Investor: ash@sterlingroad.com sterlingroad.com
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ashrust··on Closure
I'm proud to be in a community this transparent. Best of luck with the next one.
ashrust··on iCracked (YC W12) Is Blowing Up With A New “Uber” For iPhone Repairs Service
Nice job iCracked team. Great service that everyone needs.
ashrust··on Applications open for summer 2013 YC funding
$92k is enough for 1-4 people to survive working out of their living room for quite a while. That said, the real value of YC is feedback from the partners and your batch mates, followed by the captive audience of investors on demo day.
ashrust··on I’m Tired Of Companies Ripping off our site, So I’m Calling Them Out
Here's another: hireup.net
ashrust··on Google Voice Alternative SendHub Offers An Easier Way To Provision Phone Lines
We charge in both directions for voice calls.
ashrust··on Google Voice Alternative SendHub Offers An Easier Way To Provision Phone Lines
Ping me at ash [at] sendhub.com and I'll get you setup with a number in Canada.
ashrust··on Google Voice Alternative SendHub Offers An Easier Way To Provision Phone Lines
I understand your concern here, we're looking into it more at present. The main reason for our current pricing is that it also includes unlimited texting. Watch this space, I expect we'll start offering more voice minutes on the paid plans very soon.
ashrust··on Google Voice Alternative SendHub Offers An Easier Way To Provision Phone Lines
You can make calls via IP on the website or from our iPhone app.
ashrust··on Google Voice Alternative SendHub Offers An Easier Way To Provision Phone Lines
SendHub does premium voicemail transcription (as in it actually works) and you can access them on your phone. You can forward both calls and texts to another number. Email forwarding coming soon.

You can port your GV number to SendHub. Ping me at ash [at] sendhub.com and I'll give you a free upgrade so you can do the port and also use our vm transcription.

ashrust··on Google Voice Alternative SendHub Offers An Easier Way To Provision Phone Lines
Hi - feel free to ping me ash [at] sendhub.com and we can try to work out a more affordable plan for you, will you be using text much?

We don't do international calls right now, although it's highly requested.

You can make calls over data on sendhub - via both the website and the iPhone app.

ashrust··on Google Voice Alternative SendHub Offers An Easier Way To Provision Phone Lines
You can select an area code but specific number selection isn't something a lot of people have asked for, although I do understand the desire. If you're looking for a specific number, we're always happy to change the numbers on premium accounts and if you ping me I'll give you a coupon for a free upgrade: ash [at] sendhub dot com.
ashrust··on Google Voice Alternative SendHub Offers An Easier Way To Provision Phone Lines
We have a lot of businesses using via the api, examples include: lead gen, crm, subscriber notifications, marketing and even competitions.
ashrust··on Google Voice Alternative SendHub Offers An Easier Way To Provision Phone Lines
You can already make calls over data on both sendhub.com and on the app. Is it not working for you?
ashrust··on Google Voice Alternative SendHub Offers An Easier Way To Provision Phone Lines
We try our best with vanity numbers - we can see if we can find you good one (and people are usually pretty happy) but otherwise you can also port in any number you own to SendHub.
ashrust··on Google Voice Alternative SendHub Offers An Easier Way To Provision Phone Lines
We'd be happy to port in your GV number, we do this a lot, you can ping me: ash [at] sendhub dot com, and we'll do it for free.
ashrust··on Google Voice Alternative SendHub Offers An Easier Way To Provision Phone Lines
No, the max you can text is 5 on GV, on SendHub you can text any number of people you want.
ashrust··on Google Voice Alternative SendHub Offers An Easier Way To Provision Phone Lines
Coming soon, the problem is that MMS is not really standard and a lot of platform providers don't support, so it's a little more complex than it seems.
ashrust··on Google Voice Alternative SendHub Offers An Easier Way To Provision Phone Lines
From talking to users, we find people prefer SendHub because of the reliability and customer support. Also, SendHub has a free plan and for businesses we make it easy to get control of your employees communication, while keeping costs down.
ashrust··on Instacart adds Trader Joe's
I use instacart a few times a week and have found they're happy to resolve any issues with produce.
ashrust··on Ask HN: Anyone heard anything regarding YC Winter 2013 Applications?
This time last year, our interview email came just after the rejections went out.
ashrust··on How Papa John's could have saved $250MM
You mean apart from the ads with Peyton?
ashrust··on How Papa John's could have saved $250MM
I don't eat pizza (paleo diet) but I miss it. We have no problem with Papa John's as a whole but this practice is bad for the growing text marketing business we're a member of and working hard to keep clean and useful for everyone.

No politics, just business.

ashrust··on How Papa John's could have saved $250MM
Their dirty laundry? It's a story we found on CNN. We're trying to let people know - both consumers and businesses - they are right ways of doing text marketing, and gave some bets practices on how to avoid the getting into trouble.

Maybe Papa John's won't change but a quarter billion sounds like a strong motivator to them and others.

ashrust··on How Papa John's could have saved $250MM
Agreed, we just want to make sure people know text marketing can be done correctly, so it's good for business and consumers.
ashrust··on Zapier (YC S12) Raises $1.2M Seed Round
Nice job guys, this is going to be a big industry.
ashrust··on 3 Dudes from Missouri Built a Product, Found Paying Customers, and Got Into YC
Who are these zapier guys? Sounds like they got some great advice...
ashrust··on Black Swan Farming
I think the opportunity to reinvest in repeat founders is a large, if currently potential, factor. Stripe & Hipmunk being the likely big win examples, but in our batch there was shoptiques and exec.

I expect it will take a few more years but it will turn out to be financially rational to invest in teams with repeat YC founders.

ashrust··on Ask HN: Who Is Hiring? (September 2012)
SendHub (YC W12) is looking for an iOS Engineer. Menlo Park, fulltime.

Skills: Objective C and the iOS SDK | Git

Nice to have: Heroku experience

About us: We’re making professional communication accessible to all. Over the last century technological advances have disproportionately favored the wealthy. SendHub is leveling the playing field. Founded to help educators communicate in under resourced communities, we now have users across the US in politics, retail, faith groups, sports, education and many more.

We have thousands of users, we’re sending hundreds of thousands of messages a month and we’re growing fast - 60%/month across users, usage and monetization.

What you’ll be doing: Working closely, and at speed, with our small team to make best in class mobile communication apps. You’ll be involved in almost every part of the software life cycle from specs discussion to implementation to testing and pushing to production. We push multiple times a day and you’ll likely push to production within 24 hours of starting.

Our Philosophy: We believe in building a wonderful product and taking care of our people. To ensure our team executes - you’ll get autonomy, recognition and regular feedback. We expect a lot of each other but we wouldn't want it any other way. We're hungry and we need you to be too.

Benefits: Health, dental, meals and smart colleagues who will challenge you everyday.

We're based in downtown Menlo Park, CA (very close to the caltrain station) and while we're flexible on remote working, you'll need to be around the office.

If you're interested, please drop us a line: jobs [at] sendhub [dot] com

ashrust··on YC W12 startups' hosting decisions
SendHub uses Heroku - it says RIPE on here.
ashrust··on How to Upgrade a Legacy Heroku Database - without downtime
You're right, if we manage our own db, then we need everybody to understand how to troubleshoot across both software and hardware issues, rather than just file a ticket and follow instructions/suggestions.

Let's say we have 5 engineers and that kind of training costs us 1 hour per eng/per week. That's 20 hours a month, which is easily more than $1k/month and the cost grows as the team expands. This is before you account for the losses of having your own engineers on call for issues and setting up early warning systems specific to the database etc.

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