Probably about them not supporting personal hosting as well anymore. I get that customers got angry, but as someone who started using their product after that, with their hosting, they have been nothing but nice and receptive to feedback.
I find it crazy that something do seemingly inefficient and fragile is promoted as amazing. Are you really going to have a bunch of windows servers with software clicking buttons, hoping it doesn't suddenly click the wrong thing and mess everything up.
I don't understand how people wear crocs. To me they are some of the most uncomfortable shoes ever. The foot slides around rubbing against whichever side in the direction you're going and there is no even support.
It sounds like you live in an american city. I live in Stockholm, and people here mostly don't even dream of driving to each other or stores. It's expensive to park and own cars. Instead we have a large bus, tram, train, and subway network, and that's all that's needed.