afgrant

For what it’s worth, personally, I expect 5 years from time of purchase.

I don’t intend this as facetious, but how many years do you expect closed-source OS vendors to support their first-party hardware?

It has been for more than a decade:

“What Intel giveth, Microsoft taketh away”

https://en.m.wikipedia.org/wiki/Andy_and_Bill%27s_law

When you ordered, was it a "Sold by: Newegg" product? Regardless, they're still responsible to handle it.

I maintain that Newegg has diluted its brand (and presumably grossed higher) by adding so many third-party sellers. At least, for me, they've held up their product support thus far.