Isn't that subjective?
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Please, PLEASE try and tell me that definition is compatible with a discussion of "which words hurt people's feelings."
So, to be clear: there's an objective criteria for "what is a slur"; there's no objective criteria for "what is acceptable" or "what is offensive". But in any case, a hosting company is hardly required to provide an objective criteria for what they accept; it's nice if the rules they supply can be objectively evaluated, but that doesn't mean their choice of which rules to apply needs to be objective.
In any case, I have no further interest in arguing with you; I doubt you're going to stop being outraged that someone won't give you a free platform for hatefulness.