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I hope that guy got a better job. His managers sound clueless.

Maybe he got a job working from home.

It's not clueless to expect employees to show up at the pre-agreed time. The post goes in to some detail about why this is important - it's not just a case of a manager demanding he be at his desk for no reason.

Let's say you are responsible for four team members who share support tickets. Support tickets begin arriving at 9am. One of the team is consistently ten minutes late, meaning the other three need to pick up the slack for him.

Forget about the management - this is unfair to his colleagues.

Its clueless to issue "verbal warnings" when there are no consequences that the manager is willing to follow through on beyond those warnings. And clueless, as seems to be the case here, to use "verbal warnings" in place of, rather than alongside or in response to failure of, efforts to diagnose and resolve problems with an otherwise brilliant employee that apparently the company is so dependent on that firing him, in the manager's eyes, literally is not an option.

So, regardless of the reasonableness of the expectation of timeliness, yes, the manager here seems rather clueless, from their own presentation of the situation.

If the late employee is only 6% more efficient then he will get the same number of tickets closed by noon.

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