LAX becomes largest U.S. airport to allow Uber, Lyft pickups
latimes.com
latimes.com
Despite all these taxi regulations which are supposedly there to protect the consumer, all they did was create an entrenched oligopoly, where taxi companies were complacent because they basically lacked competition and didn't have to increase the quality of their service. But now that people have an alternative and are eschewing cab services in droves, they are crying bloody murder. Stop blaming the consumer, lobby to get rid of the medallion/regulatory model, and get ready to finally compete (or perish)!
Usually I just say that I'll give turn by turn directions instead of just saying where I'm going.
I don't get why 17 bucks to an uber driver is worse or better than 17 to taxi? Uber has to wait for their next to surely ?
Uber is acting more like a friend/relative picking you up than anything else, and as such, the $17 fare represents a $17 fare (or whatever the amount happens to be), and not "a 15 minute wait for a measly $17 fare".
Like airplanes, taxis are only making money when they're in transit with a fare. So, because they're losing money waiting in line, it discourages them taking short fares because it doesn't give them the opportunity to make as much money, lowering their overall hourly rate.
I have bags, it is too far to walk, and I just need to get to the hotel. I don't want to feel like an ass for asking for help getting there.
Being in a car where the driver does not want you in it is uncomfortable. Having to pay for that feeling is just as bad. I have had situations where I have been at an airport or a hotel and the cab driver doesn't want to drive me to the location, and there is a doorman or someone else yelling at the driver that they will take me.
Charge me more. I just want to get to my hotel or to the airport.
You ever call up a cab company to complain about one of their drivers being rude? They laugh and hang up. There is zero accountability for a rude cab driver.
Economists call this phenomenon "Regulatory Capture". It is one of the most important things to be aware of if you want to understand modern society.
Brief intro: http://www.investopedia.com/terms/r/regulatory-capture.asp
So it seems like these guys are basically surge / traffic insurance?
When I told the cabbie where I was going, he got out of the car and started yelling at the dispatcher. They almost got into a fight until the dispatcher informed the driver that he is required to take me to keep his medallion.
He refused to talk to me for the entire 5 minute trip.
I felt bad because I knew he had waited in the long line, so I gave him $20 for the $9 fare.
Freedom to compete is like bleach to the pathologies of entrenched lazy players.
I'm not sure what problem you think you're solving here: the existence of a queue suggests that they're slightly over capacity in cars, and thus something like Uber would still have to rotate the fares between the drivers.
Of course, there are perfectly sensible reasons that you need to have extra capacity available at an airport as a metro area, and thus we have the question of how best to provide surge capacity to the airport.
All the answers I can think of, including an "on demand app", involve waiting in some kind of queue managed by someone.
So could you please finish your sentence?
Was that so difficult?
If increased demand exists at the airport, pricing increases until capacity is met. This is a much more natural governor than simply creating a queue at projected in demand areas.
Cab drivers like him are shitheads, and are the reason that Uber is doing so well.
What gets me is that there is nothing stopping taxis improving their customer service, ditching their attitude, not filling their cars with advertising or pushing for big tips, or creating a decent app that everyone wants. That is all within their control. And they didn't do it when there wasn't competition and they've failed to do it since.
The entrenched always spend more on a gradually weakening defence of their turf than they do on improving or going on the attack. Mainstream news (newspapers, etc) are the same.
I feel for the guys who bought the medallions but are somehow pinned under a brand or group that won't innovate. The investment in the medallion prevents them from just driving for Uber, but the actions of those up the chain doesn't improve their situation at all.
Stupid thing is that so many of the things they could/should have done wouldn't have been obscenely expensive.
If a single cab driver or small company stops doing these things he takes 100% of the downside (loses the extra ad and tip revenue) and 1 millionth of the upside (making people like taxis more in general so that the industry can compete with Uber). They don't have repeat business. Customers choose/are sent taxis randomly. Prices are fixed. Hence, there is no way for "signals" to travel up and down rewarding and punishing better and worse operators.
Agreed. But also, taxis in the US have always provided a vastly inferior experience to taxis in other countries. I live in the UK and have zero complaints about cabs here. I've never had a good experience in the USA.
I seriously dislike taxis in the US primarily because of the tipping pressure. Seems to make the drivers miserable somehow.
In Asia, I have walked huge distances just to avoid having to haggle with a driver or have them reject a fare they don't like. The experience there is pretty poor as a tourist where there is a large incentive for them to hold out for someone naive.
The taxi lobby groups have stopped a train line being built from the city to the airport (20 miles) so cabs are the only realistic way to get home with a 25 minutes journey costing $70.
Edit: So long as you can deal with the sometime nausea inducing movement.
I've never got it in peak traffic as always seemed risky in regards to missing your flight. Good to hear it uses the carpool lane.
That's your advice to working class cabbies? Shut the fuck up and donate more money to politicians?
Of course it's not all sunshine and rainbows, there are all kinds on smaller stupid things the unions insist keeping alive as they might worsen the benefits of some workers (even if they would benefit some other workers).
They also have managed to make themselves seemingly irrevelevant, as many younger workers believe all those existing benefits are rights that cannot be taken away.
Woah. I thought that only happened in India. Didn't know it was the same story elsewhere. But now, lot of the airport cabbies have decided to join 'the enemy' rather than try and beat it. Lot of them do Uber pick-ups while waiting for their turn at the airports (from what they tell me its a very long queue and they usually get only 1 ride per day).
Its a much worse situation in India, except here as far I know there is no difficulty in obtaining badges/medallion (they hand them out like candy). Instead we have to deal with unionism/thuggery, terrible service and exorbitant rates. Tuk-tuks in most cities ignore meter pricing.
I am scared by the prospect of Uber becoming entrenched, but I think that is a risk we have to take, to break the current status quo. Uber really is a life-changer here. This industry needs to be disrupted, and if Uber has to bend/ignore a few rules (which the existing taxis in India ignore anyway), I think that is a worth-while cost.
Uh...take the bus?
Perfect Example: Orlando International Airport, is a jail. It has no sidewalks leading in or out of the airport. It's about 1 mile of 60mph road and ramps leading in and out of the airport with NO shoulders and NO sidewalks. Look it up on Google Maps. It's impossible to leave. After 11pm I arrive and the buses are not working, friend can't pick me up. A 6 mile taxi ride is $55 dollars! Uber ride is about $12. I try to hop on the Parking Spot / Rental car shuttles to get just outside the airport ban radius but they've caught on and no one will let me on. I'm not paying $55.
So I just grabbed a taxi and had him drop me off just outside the airport at a Denny's. Cost: $13 for 1 mile. Grabbed an Uber for the remainder of the trip which was $11. Paid $24 instead of $55.
Free hotel shuttles work just as well.
Good night taxi industry. It hasn't been fun and it wasn't good knowing ya!
I have done this dozens of times. No driver has ever refused.
http://www.cityofchicago.org/city/en/depts/bacp/supp_info/20...
Doesn't help now but she should have called 311 after taking down the driver info. If something like that ever happens again, she should do so and the driver will get into huge trouble with the city.
The catch was that they had to buy a $5 "temporary taxi license" (that Uber paid for) when they came in for each ride, which delayed them 5 minutes. Now they won't have to stop, which is nice.
You can request an UberTaxi or Uber Black car at ORD [0], which is the second largest airport in terms of traffic in the world [1].
[0] https://www.facebook.com/uber/posts/601574873216135 [1] http://www.chicagobusiness.com/article/20140924/BLOGS02/1409...
I get that some of these are sort of taxi or driver specific and that the rules are a little odd anyway, but it seems that murder should be on this list too?
uber is fine when you are a white, able guy living in a good neighborhood.
Also, taxis are well known (at least in San Francisco) for illegally refusing fares to distant neighborhoods. Uber drivers simply can't refuse.
Finally, flagging a taxi is nearly impossible in a remote location, but calling an Uber driver from the app will work pretty much anywhere.
Sure they can; I've had an Uber driver call me after accepting the fare to tell me to cancel and re-request.
So next time they try that, feel free to hold your ground by using Lyft instead or something. You don't have to cancel - they must, by their own rules, either cancel themselves, or pick you up.
When a cab driver is rude... its just normal.
One time I got my request accepted by a driver(to leave my house), and they asked where I was going because they didn't want to go to a bad neighborhood. The driver mentioned I was lucky that they were "passing through" and they only pick up passengers in Beverly Hills, Hollywood, Venice, Santa Monica, etc. The driver also said they turned down a white guy in a gang-infested neighborhood late one night.
They mentioned it helped that I had a good rider rating. Either way, they definitely considered canceling the ride based on location.
I've never tried to hail a cab from Hollywood or somewhere in LA headed in the direction of a black neighborhood, so I'm not sure if the experience is the same as it seems to be in NYC or other places for some black people. That ride did make me wonder how many Uber drivers actively avoid worser neighborhoods though.
There are other car services available and such, but in general airports fall under extra special taxi regulations given how much these rides rake in.
"Hey, these airports are really expensive to set up, let's recoup the cost from people who use them, so charge extra fees to any business benefiting from air travel."
Hence why restaurants and everything else at the airport are more expensive, and why they also want a cut from paid taxi rides to/from the airport.
Sure, they could hide that sign and request that you sit in the backseat (I've actually had Uber drivers at LAX request this). But then they would be asking drivers to take steps to knowingly break the law.
> The judge agreed with utility commission staff who said Uber has not filed all required reports, specifically about how often it provided disabled-accessible vehicles when requested, places where drivers tend to turn down ride requests, and the causes of accidents.
http://abcnews.go.com/Technology/wireStory/uber-fined-7m-kee...