[0] https://hbr.org/2014/01/to-raise-productivity-let-more-emplo...
[0] https://hbr.org/2014/01/to-raise-productivity-let-more-emplo...
Those were call center workers answering the telephones.
For the HN crowd, I think a more relevant study would be "knowledge workers" like programmers and engineers collaborating to ship products.
Think of the type evidence that would convince Paul Graham and Sam Altman to yell at all YC2016 founders, "What? You haven't set your up your team as 100% remote?!?! Are you stupid?!?! Why did we give money to you?!? Put the whole team on Skype and VPN access immediately because that's The Competitive Edge you need to beat the competitor from NY-Incubators."
In the blog post, there's the phrase "more productive"... note the qualifier of "more". In this thread are additional examples posters using the phrase "more productive".
More than what? It implies a mathematical relationship right?
If you want to argue the merits of remote workers, you can't have it both ways with the word "productive". On the one hand, everyone can just throw around the phrase "more productive" when it's convenient to the remote-work narrative but then also discount it as "unmeasurable" when we're looking for the type of concrete evidence to satisfy managers.
If that's the state of discussion, these mixed messages reduce to "Remote is good because it is MORE of This Unmeasurable Thing". The discourse on this topic needs to be higher quality than that.
Something could be unmeasurable (unquantifiable), but comparable. Consider a contrived example: Two cars start a race at an unknown time - you are allowed to watch the end of the race. Which ever car finishes first is faster (on average, more fast). However, since you don't know when they began, you cannot measure their average speed.
I think a great deal of the headaches concerning productivity is comparing it between people and trying to put an exact amount on it. It is quite possible to say that one would be more productive in one environment vs another. Sometimes it is quite clear (I am less productive if I have a broken hand) and sometimes not so clear (not being in an office makes me more productive,... maybe).
I don't know if this kind of data is available anywhere though.
For skeptical managers, start with 2 days a week. Standardize on a communication platform like Skype + Google Hangouts. Require the person to be constantly available via IM.
Bottom line, it may be more expensive up front but key advantage to a US remote worker is they are generally always available, highly independent, and it's easier for them to come onsite as needed.