India’s Outsourcing Firms Change Direction as ‘Cloud’ Moves In
wsj.com
wsj.com
With all the infrastructure being outsourced to the cloud and being managed by super small teams and highly efficient algorithms half of the business of Indian IT has stopped growing.
On the other hand you have companies like IPSoft which automate monitoring your own infrastructure.
The third blow is from things like Salesforce etc.
Altogether it could be a bit of a major blow to growth in Indian IT. Because it never really competed on technical strength but only on cost . Now all the low cost work is vanishing and they're forced to somehow transition to 100 % dev work with the poor quality of devs they have (on average) .
The article is a bit poor as it doesn't shed light on these aspects.
We definitely need better articles on this subject as it's effects on India are going to be huge.
My last network admin job a couple years back had outsourced their email and spam filtering (two separate services, don't ask me why) to a local MSP. This made absolutely zero sense to me.
Instead of simply logging into the web control panel of the respective service to add a new email address, check the spam filter for a message...instead you had to log into the MSP website and create a service ticket so they would do it, wait for a reply...
* Edit: Removed: "go to Google, Search", added: Google it. Aside: stupid me.
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The problem comes from legacy systems. They are very real and very slow moving. People do not want to alter them as that may involve re-tooling their entire ecosystem. If they do want to migrate to cloud (eventually), they would have to deal with all the additional complexity of a hybrid cloud eco-system.
Where cloud is a huge win though is lowering the entry barrier for start-ups. More start-ups are getting more things done at lesser cost and lesser time than ever before. These are exciting times for innovation.
Reduced portfolio. Hah!
In my experience managing a very large enterprise cloud environment, the main interaction that we have with the networking teams (beyond standard NOC/ops) is dealing with self-inflicted wounds (proxy issues, etc).
I wouldn't want to be a network engineer now.
Edit: Just saw that guruparan18 has already posted the solution