Also calling a $800 package with 25 hours and 5x accounts the "starter" level seems a little odd. It is your lowest paid tier, but there's nothing starter-y about it. It is your normal tier. The free tier is the starter tier.

I have no idea what a "project" is. Seems like an arbitrary limitation. What do you care what code I am running with my hours? It is none of your business. Seems like you created the concept just so you could "sell us more of it" with the pro tier.

Also pro coming with only 5 users is odd. If I am paying for 100 hours/month of usage, that just seems like an annoyance. You'll force businesses into only giving out access to a handful of people rather than every single developer (and if so few people use it, the company might decide the pro tier doesn't make sense and downgrade to "starter").

Why is it so hard to find a list of devices you currently support? I actually googled it and still cannot figure out what devices your service offers. That seems like absolutely vital information for anyone even considering you.

Overall I like the service, but I like Amazon's model more. Just give me a cost/minute and get out of my way.

PS - You absolutely CAN justify charging more than Amazon. iOS support alone is a massive value add. I just like their pricing model, I am not proposing you charge 17c/minute/device.