Zenefits asks court to drop ADP lawsuit
businessinsider.com
businessinsider.com
I think this is dishonest reporting by Business Insider, however. The article reads as if they took this Tech Crunch article (http://techcrunch.com/2015/07/07/zenefits-fires-back-at-adp-...) and made it more clickbait-y.
As Business Insider is wont to do.
As has been detailed numerous times, ADP absolutely has a right to cut off access based on violations of its ToS. They want to be put in the same boat as Uber and AirBnB, as white knights against injustice, but they don't have a "right" to use ADP's product however they see fit.
ADP is not an innovative company and if you'd like to build your own payroll provider (hi ZenPayroll) to make a better product, you are welcome to compete. They are simply saying "we have official ways to integrate and choosing to ignore them to do whatever you want is not acceptable."
http://blogs.wsj.com/digits/2015/06/10/adp-sues-zenefits-for...
I think it is reasonable to disagree with that, but I don't see it as open-and-shut as you seem to.
The downside no matter what is that the innocent clients are the ones ultimately losing access to both services in this brawl.
Most online backing systems have specific "Terms of Service" regarding account security that indemnifies them from responsibility if you share your username/password.
I expect that a payroll system's "Terms of Service" would be much more restrictive than that.
I think regardless of which side turns out to be "right", this fight is an interesting case study in the tone of press coverage/sentiment that a traditional large company receives versus that of a startup. And damned if the Zenefits guy doesn't know it, trying to elicit a comparison of themselves to better known startups such as Uber and Tesla.
I wonder why?
I don't think most companies would have the guts to issue a press a release as skewed and laudatory as the article.
The Zenefits business model is to sit between ADP customers and ADP and provide it's interface to the customers data stored with ADP - all without asking ADP for permission or using an actual API. It bears some resemblance to the Craigslist scraper's business model and also to Aaron Swartz's activities. While I wouldn't expect Zenefits to go to jail over their activities, it's pretty well established that a company can say "hey, you can't make a continuing practice of using our data in a way we don't want".
I had a tiff with Zenefits failing to notify me about a cancelled policy while still collecting payments. They denied responsibility because they were "only an HR software company." This is blasphemous to say in SF, but perhaps some of those "roadblocks" are there for a reason.
EOM