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Firstly I'll admit, I don't buy many tickets in general. However the times I used Ticketmaster I've had a neutral to positive experience. I'm always a bit annoyed at the service fees. But it takes little time to buy them, and the tickets go straight into my inbox. Whatever. I think there are more pressing issues to complain about

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If you've ever tried to purchase tickets for a concert that you know would be sold out, the process is horrendous.

I mean, they know when they'll have a surge in customers (there's a freakin countdown clock to the purchase time) and yet they still can't set up something more elastic that actually allows me to load the page?

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