Please stop repeating this intellectually lazy and false meme. Or go to reddit; platitudes that don't require critical thinking tend to do better there.
Pointing out that Google has little incentive to support it's users in a post about getting little support from Google seems very on-topic (but perhaps unoriginal) to me.
> You're not Google's product, you're their supplier; one of their many millions of suppliers.
Their product is your personal information, which you supply to them in exchange for their services. The fact that you are one of many millions of suppliers (each dealing in microtransactions) means you don't have a lot of weight when you need to get help from them.
The best counter to the lazy Google meme is to think of all the companies where you are indisputably the customer and you also get awful incompetent support.