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Same here in Chicago. The primary reason I avoid cabs and prefer uber.

1. They are rude.

2. They don't accept credit cards and often lie to you about their CC machine not working.

3. Cabs Stink.

4. They have annoying little screens with ads in the backseat.

5. Some of them have no air conditioning.

2. They lose money and have to wait in long lines to get their money when you use a credit card. Don't blame the worker.

4. Sure, kind of annoying I guess...

I've had far more really enjoyable cab rides with Chicago drivers than I have had ones that are even slightly uncomfortable or rude.

Who cares if it's their fault or not? All that matters is that the service sucks and there's a better alternative.